Misconduct is a wrongful behaviour that upsets or hurts people, is inappropriate or illegal.
It is important for everyone to feel safe in a healthy environment.
Wrongful behaviours are not acceptable in any appointments via video conferencing and visits.
Examples of a misconduct
- Punch, slap or kick a person
- Yell, scream, shout at a person
- Swear, show rude gestures
- Ignore or look away on purpose
- Bully, tease or harass a person
- Make a person feel uncomfortable
- Fight or violent
- Fool around that is dangerous
- Talk or show sexual behaviours
- Touch a body wrongly
- Steal money or things
- Lie and dishonesty
- Break or damage things
- Refuse to follow safety rules
- Not following a policy or procedure
- Use of alcohol or drugs
Actions of a misconduct
If a misconduct happened during an appointment, the Coach has a process to follow:
- The Coach will remove themselves for safety reason if it is necessary
- If you have a support worker or carer present, they will be given the responsibility to address the incident
- The Coach will inform the site manager or family and seek support if necessary
- An incident report will be documented with the site manager or family, Deaf Chef Ross and NDIS
- The Coach may review the situation with you and identify the trigger of the issue to work on a solution
- A restriction may be placed if you want to continue with the program
- If wrongful behaviours have repeated, the Coach may consider cancelling the Service Agreement after discussion with you
- If you/the participant has behaviours of concern that are known to the support persons, these behaviours must be advised to the Coach at the time of the introduction
- Any relevant behaviour plans or reports should be provided at the introduction
- While the Coach have significant expertise in working with people with disabilities, they are not a behavioural expert
This policy apply to all persons involved in the appointments including videoconferencing.
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