Complaints Policy
We will fully respect you.
Deaf Chef Ross appreciates any complaints, feedback and suggestions, from clients, and their support team.
They help improve our service.
It helps us understand everyone’s needs to receive a fair service.
Talk with us, or your coordinator can do this with us on your behalf.
We can resolve the issue together.
Contact us or
fill in a Feedback form:
NDIS Code of Conduct
Understanding Complaints
It is OK to complain
The only way a service can improve is to have customers make a complaint, or provide some feedback and suggestions.
Disability Services Commissioner have a complaint process for customers to make a complaint about a service.
They have a form you can use to make a complaint. You can book a time to talk to them with an Auslan Interpreter.
Use this link: Disability Services Commissioner
For more information watch the video: