FAQs


Do I need to know Auslan?
We prefer to communicate in our first language, which is Auslan. If you do not have Auslan skills, we can try and communicate with you as visual as possible. It depends on the program you choose. If it requires communication, we may need to appoint an Auslan interpreter.
If you are not deaf and you can sign Auslan, you are more than welcome to do a program with us.
Do I have to have NDIS?
No, you can pay out of your pocket or use a funding source.
Do I have to have a support person?
Yes, for the Learn to Cook program especially on video conferencing.
This is because we cannot help you with using a knife. If anything happens in your kitchen during the program eg. you cut yourself or have an accident, the support person can help you.
The support person can work with us and help us guide you using the cooking equipment.
Who can the support person be?
The support person can be someone in your house or accommodation to help us guide you in your program.
The support person must be over 18 and responsible.
They can be a:
- Parent
- Housemate
- Family member
- Support worker
Their role is to:
- Help us guide you
- Hold the camera
- Remind you the tasks
- Help you in an emergency
It will be helpful if they have Auslan skills. If not, we can appoint an Auslan interpreter.
What ages are eligible?
We prefer ages 13 and up.
What are the costs involved?
We charge for the services we provide you with. They are:
- Planning
- Delivery
- Review
- Resource development
- Administration
- 2 hours extra time just in case.
How are the programs delivered?
Since the coronavirus pandemic (COVID-19) we have changed the services to deliver via video calls. We can use:
- Zoom
- Skype
- Google hangout
- FaceTime
We prefer that you use portable devices with large screens ie. a laptop or tablet. Mobile phone screens are too small for you to see us and for screen-sharing.
How do I sign up?
Choose a program on our home page and follow the instructions after the introduction.
Get in touch with us
Would you like more information about the programs? Just talk to us!