FAQs


Do I need to know Auslan?
We prefer to communicate in our first language, which is Auslan. If you do not have Auslan skills, we can try and communicate with you as visual as possible. It depends on the program you choose. If it requires communication, we may need to appoint an Auslan interpreter.
If you are not deaf and you can sign Auslan, you are more than welcome to do a program with us.
Do I have to have NDIS?
No, you can pay out of your pocket or use a funding source.
Do I have to have a support person?
No, you do not need a support person with you unless you need them to assist you in the program.
What ages are eligible?
We prefer ages 13 and up.
What are the costs involved?
We charge for the services we provide you with. They are:
- Assessment and Planning
- Delivery
- Review and Report
- Resource development
- Non face-to-face support
How are the programs delivered?
Since the coronavirus pandemic (COVID-19) we now deliver via Zoom and video calls. We can use:
- Zoom
- Skype
- Google hangout
- FaceTime
We prefer that you use portable devices with large screens ie. a laptop or tablet. Mobile phone screens are too small for you to see us and for screen-sharing.
How do I sign up?
Choose a program on our home page and follow the instructions after the introduction.